WSG Print LTD. Terms and Conditions of business.
1. INTERPRETATION: The following definitions and rules of interpretation apply in this agreement.
1.1. DEFINITIONS: Business Day: a day other than a Saturday, Sunday or public holiday in England; when banks in London are open for business. Commencement Date: refer to the meaning given in Clause 2.2. Conditions: these terms and conditions as amended from time to time in accordance with Clause 17.8. Contract: the contract between the Supplier and the Customer for the supply of Goods and/or Services in accordance with these Conditions. Control: has the meaning given in section 1124 of the Corporation Tax Act 2010, and the expression ‘change of control’ shall be construed accordingly: Controller, processor, data subject, personal data, personal data breach, processing and appropriate technical measures, as defined in the Data Protection Legislation. Customer: the person or persons who purchase the Goods and/or Services from the Supplier. Data Protection Legislation: the UK Data Protection Legislation and any other European Union legislation relating to personal data and all other legislation and regulatory requirements in relation to the use of personal data. Including, without limitation, the privacy of electronic communications. Deliverables: the deliverables set out in the Order produced by the Supplier for the Customer. Delivery: shall be the date upon which the Goods are in the possession of the Customer, or, where the Goods are sent via courier or Royal Mail. Delivery shall be deemed to take place a maximum of two working days after being sent by the Supplier where the Supplier has proof of sending. Force Majeure Event: has the meaning given to it in Clause 15. Goods: the goods – or any part of them – set out in the Order. Goods Specification: any specification for the Goods; including any relevant plans or drawings that is agreed in writing by the Customer and the Supplier and as detailed in the Order Confirmation. Intellectual Property Agreement: any written agreement that may be in force between the Customer and the Supplier setting out the terms upon which the Supplier grants any Intellectual Property Rights to the Supplier. Intellectual Property Rights: patents, utility models, rights to inventions, copyright, and neighbouring and related rights, moral rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill, and the right to sue for passing on or for unfair competition: rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information -including know-how and trade secrets – and all other intellectual property rights, in each case whether registered or unregistered. This includes all applications and rights to apply for and to be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world. Magnetic Sign for Vehicles Terms: the terms provided by the Supplier to the Customer setting out the application and other instructions for the application of a magnetic sign to a vehicle. Order: The Customer’s order for the supply of Goods and/or Services, as set out in the Order Confirmation. Order Confirmation: The written Confirmation of the Customer’s order for the supply of Good and/or Services, as sent electronically to the Customer. Services: The services, including the Deliverables, supplied by the Supplier to the Customer as set out in the Service Specification and confirmed in the Order Confirmation. Service Specification: the description or specification for the Services provided in writing by the Supplier to the Customer in the Order Confirmation. Sign Maintenance and Repair Guidance: The terms setting out the requirement for sign maintenance and repair by the Customer. Supplier: WSG Print Ltd registered in England and Wales Supplier Materials: Has the meaning given in Clause 8.1(h). UK Data Protection Legislation: All applicable data protection and privacy legislation in force from time to time in the UK including the General Data Protection Regulation ((EU) 2016/679); the Data Protection Act 2018; the Privacy and Electronic Communications Directive 2002/58/EC (as updated by Directive 2009/136/EC) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended. Vinyl Application Terms & Condition: The terms and conditions provided by the Supplier to the Customer setting out the terms applicable to the application of vinyl/vehicle graphic (including wrapping) to a customer vehicle, whether at the premises of the Customer or the Supplier. Warranty: A guarantee given by the Supplier to the Customer to – at the option of the Supplier – repair or replace the defective Goods, or refund the price of the defective Goods in full subject to clause 4.3. The guarantee shall not include any fitting of, or travel to, any replacement or repaired Goods. Warranty Period: The period of 6 months from Delivery for all Goods, save for promotional vinyl which shall be a period of 6 months from Delivery.
1.2. Interpretation: (a) A person includes a natural person, corporate, or unincorporated body (whether or not they constitute a separate legal personality). (b) A reference to a party includes its personal representatives, successors, and permitted assigns. (c) A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision. (d) Any words following the terms including, include, in particular, for example, or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms. (e) A reference to ‘writing’ or ‘written’ includes email.
2. BASIS OF CONTRACT
2.1. The Order constitutes an offer by the Customer to purchase Goods and/or Services in accordance with these Conditions.
2.2. The Order shall only be deemed to be accepted when the Supplier issues the Order Confirmation, at which point, and on which date the Contract shall come into existence (Commencement Date).
2.3. Any samples, drawings, descriptive matter, or advertising issued by the Supplier and any descriptions of the Goods, illustrations, or descriptions of the Services contained in the Supplier’s catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Services and/or Goods described in them. They shall not form part of the Contract or have any contractual force.
2.4. These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice, or course of dealing.
2.5. Any quotation given by the Supplier shall not constitute an offer, and is only valid for a period of 30 Business Days from the date of issue.
2.6. All of these Conditions shall apply to the supply of both Goods and Services except where application to one or the other is specified.
3.1. The Goods are described in the Goods Specification.
3.2. To the extent that the Goods are to be manufactured in accordance with a Goods Specification supplied by the Customer, the Customer shall indemnify the Supplier against all liabilities, costs, expenses, damages and losses (including any direct, indirect, or consequential losses, loss of profit, loss of reputation: and all interest penalties, and legal costs – calculated on a full indemnity basis – and all other reasonable professional costs and expenses) suffered or incurred by the Supplier. This refers to any connection with any claim made against the Supplier for actual or alleged infringement of a third party’s intellectual property rights arising out of or in connection with the Supplier’s use of the Goods Specification. This Clause 3.2 shall survive termination of the Contract.
3.3. The Supplier reserves the right to amend the Goods Specification if required by any applicable statutory or regulatory requirement, and the Supplier shall notify the Customer in any such event.
4. QUALITY OF GOODS
4.1. All materials used by the Customer to produce the Goods shall conform to any manufacturer’s warranties that may be applicable from time to time and details of which are available upon request.
4.2. The Supplier warrants that for the Warranty Period the Goods shall:
4.2.1. Conform in all material respects with their description and any applicable Goods Specification.
4.2.2. Be free from material defects in design, material, and workmanship.
4.2.3. Be of satisfactory quality (within the meaning of the Sale of Goods Act 1979).
4.3. Subject to Clause 4.4, the Supplier shall provide a Warranty if:
4.3.1. the Customer gives notice in writing within the Warranty Period that some or all of the Goods do not comply with the warranty set out in Clause 4.2.
4.3.2. The Supplier is given a reasonable opportunity of examining such Goods.
4.3.3. The Customer – if asked to do so by the Supplier – returns such Goods to the Supplier’s place of business at the Customer’s cost.
4.4. The Supplier shall not be liable for the Warranty if:
4.4.1. The Customer has requested fitting of the Goods by the Supplier where the Supplier had advised against fitting.
4.4.2. The Customer makes any further use of such Goods after giving a notice in accordance with Clause 4.3.
4.4.3. The defect arises because the Customer failed to follow the Supplier’s oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Goods, or (if there are none) good trade practice.
4.4.4. The Customer has failed to adhere to the Customer obligations set out in Clause 7.1.7 below.
4.4.5. The defect arises as a result of the Supplier following any drawing, design, or Goods Specification supplied by the Customer.
4.4.6. The Customer alters or repairs such Goods without the written consent of the Supplier.
4.4.7. the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions. Or
4.4.8. the Goods differ from the Goods Specification as a result of changes made to ensure they comply with applicable statutory or regulatory standards.
4.5. Except as provided in this Clause 4, the Supplier shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in Clause 4.1.
5. TITLE AND RISK
5.1. The risk in the Goods shall pass to the Customer on completion of Delivery.
5.2. Title to the Goods shall not pass to the Customer until the Supplier receives payment in full (in cash or cleared funds) for the Goods.
5.3. Until title to the Goods has passed to the Customer, the Customer shall:
5.3.1. If delivered to the Customer’s property, store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier’s property.
5.3.2. Not remove, deface, or obscure any identifying mark or packaging on or relating to the Goods.
5.3.3. Maintain the Goods in satisfactory condition and keep them insured against all risks for their full price on the Supplier’s behalf from the date of delivery.
5.3.4. Notify the Supplier immediately if it becomes subject to any of the events listed in Clause 14.2(b) to Clause 14.2(d).
5.3.5. Give the Supplier such information relating to the Goods as the Supplier may require from time to time.
5.4. Subject to Clause 5.5, the Customer may resell or use the Goods in the ordinary course of its business – but not otherwise – before the Supplier receives payment for the Goods. However, if the Customer resells the Goods before that time:
5.4.1. It does so as principal and not as the Supplier’s agent.
5.4.2. Title to the Goods shall pass from the Supplier to the Customer immediately before the time at which resale by the Customer occurs.
5.5. If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in Clause 13.1.1 to Clause 13.1.3, then, without limiting any other right or remedy the Supplier may have:
5.5.1. The Customer’s right to resell Goods or use them in the ordinary course of its business ceases immediately.
5.5.2. the Supplier may at any time:
18.104.22.168. Require the Customer to deliver up all Goods in its possession which have not been resold, or irrevocably incorporated into another product; and
22.214.171.124. If the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.
6. SUPPLY OF SERVICES
6.1. The Supplier shall supply the Services to the Customer in accordance with the Quote in all material respects.
6.2. The Supplier shall use all reasonable endeavours to meet any performance dates for the Services that may have been agreed between the Supplier and the Customer in writing, but any such dates shall be estimates only and time shall not be of the essence for the performance of the Services.
6.3. The Supplier reserves the right to amend the Service Specification, if necessary, to comply with any applicable law or regulatory requirement, or if the amendment will not materially reflect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event.
6.4. The Supplier warrants to the Customer that the Services will be provided using reasonable care and skill.
7. CUSTOMER’S OBLIGATIONS
7.1. The Customer shall:
7.1.1. ensure that the terms of the Order and any information it provides in the Service Specification and the Goods Specification are complete and accurate;
7.1.2. co-operate with the Supplier in all matters relating to the Services;
7.1.3. provide the Supplier, its employees, agents, consultants, and subcontractors, with access to the Customer’s premises, office accommodation and other facilities as reasonably required by the Supplier to provide the Services;
7.1.4. provide the Supplier with such information and materials as the Supplier may reasonably require in order to supply the Services, and ensure that such information is complete and accurate in all material respects;
7.1.5. obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start;
7.1.6. keep all materials, equipment, documents, and other property of the Supplier (Supplier Materials) at the Customer’s premises in safe custody at its own risk. Maintain the Supplier Materials in good condition until returned to the Supplier, and not dispose of or use the Supplier Materials other than in accordance with the Supplier’s written instructions or authorisation; and
7.1.7. comply with any additional obligations as set out in the Service Specification and the Goods Specification or otherwise notified to you in writing, including but not limited to Sign Maintenance and Repair Guidance, Vinyl Application Terms & Conditions, and Magnetic Sign for Vehicles Terms.
7.2. If the Supplier’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer, or failure by the Customer to perform any relevant obligation (Customer Default):
7.2.1. without limiting or enacting any other right or remedy available to it, the Supplier shall have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations in each case to the extent the Customer Default prevents or delays the Supplier’s performance of any of its obligations;
7.2.2. the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier’s failure or delay to perform any of its obligations as set out in this Clause 7.2; and
7.2.3. the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.
8. CHARGES AND PAYMENT
8.1. The price for Goods:
8.1.1. shall be the price set out in the Order Confirmation or as may be varied by agreement between the parties in writing; and
8.1.2. shall be exclusive of all costs and charges of delivery or transport of the Goods, which shall be invoiced to the Customer.
8.2. Should the Customer cancel the Order for the Goods after acceptance of the Order Confirmation then the full price as set out in the Order Confirmation shall be payable by the Customer.
8.3. The charges for Services:
8.3.1. shall be the price set out in the Order Confirmation or as may be varied by agreement between the parties in writing; and
8.3.2. shall be exclusive of all costs and charges of the Goods.
8.4. the Supplier shall be entitled to charge the Customer for any expenses reasonably incurred by the individuals whom the Supplier engages in connection with the Services, including: travelling expenses, hotel costs, subsistence, and any associated expenses. As well as for the cost of services provided by third parties and required by the Supplier for the performance of the Services, and for the cost of any materials.
8.5. Should the Customer cancel the Order for the Services after acceptance of the Order Confirmation by the Customer then:
8.5.1. where cancellation is within 3 days of the designated date for the supply of the Services, 25% of the full price as set out in the Order Confirmation shall be payable by the Customer;
8.5.2. where cancellation is within 2 days of the designated date for the supply of the Services, 50% of the full price as set out in the Order Confirmation shall be payable by the Customer; and
8.5.3. where cancellation is within 1 day or less of the designated date for the supply of the Services, the full price as set out in the Order Confirmation shall be payable by the Customer.
8.6. The Supplier reserves the right to increase the price of the Goods, by giving notice to the Customer at any time before delivery. To reject any increase in the cost of the Goods to the Supplier that is due to:
8.6.1. any factor beyond the control of the Supplier (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
8.6.2. any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Goods Specification; or
8.6.3. any delay caused by any instructions of the Customer in respect of the Goods or failure of the Customer to give the Supplier adequate or accurate information or instructions in respect of the Goods.
8.7. In respect of Goods, the Supplier shall invoice the Customer on or at any time after completion of Delivery. In respect of Services, the Supplier shall invoice the Customer on completion of the Services.
8.8. The Customer shall pay each invoice submitted by the Supplier:
8.8.1. within 30 days of the date of the invoice or in accordance with any credit terms agreed by the Supplier and confirmed in writing to the Customer; and
8.8.2. in full and in cleared funds to a bank account nominated in writing by the Supplier or by cash or credit card, and
8.8.3. time for payment shall be of the essence of the Contract.
8.9. All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable from time to time (VAT). Where any taxable supply for VAT purposes is made under the Contract by the Supplier to the Customer, the Customer shall – on receipt of a valid VAT invoice from the Supplier – pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services or Goods at the same time as payment is due for the supply of the Services or Goods.
8.10. If the Customer fails to make a payment due to the Supplier under the Contract by the due date, then, without limiting the Supplier’s remedies under Clause 13 (Termination), the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this Clause 8.10 will accrue each day at 4% a year above the Bank of England’s base rate from time to time, but at 4% a year for any period when that base rate is below 0%.
8.11. All amounts due under the Contract shall be paid in full without any set-o, counterclaim, deduction, or withholding (other than any deduction or withholding of tax as required by law).
8.12 Deposits are non-refundable, to the discretion of management.
9. INTELLECTUAL PROPERTY RIGHTS
9.1. All Intellectual Property Rights in or arising out of or in connection with the Services (other than Intellectual Property Rights in any materials provided by the Customer) shall be owned by the Supplier.
9.2. Where the Supplier grants any Intellectual Property Rights to the Customer the details of this shall be set out in the Intellectual Property Agreement.
9.3. The Customer shall not sub-license, assign, or otherwise transfer the rights granted by the Intellectual Property Agreement.
9.4. The Customer grants the Supplier a fully paid-up, non-exclusive, royalty-free non-transferable licence to copy and modify any materials provided by the Customer to the Supplier for the term of the Contract for the purpose of providing the Services to the Customer.
10. DATA PROTECTION
10.1. Both parties will comply with all applicable requirements of the Data Protection Legislation. This Clause 11 is in addition to, and does not relieve, remove or replace, a party’s obligations or rights under the Data Protection Legislation. In this Clause 10, Applicable Laws means (for so long as and to the extent that they apply to the Supplier) the law of the European Union, the law of any member state of the European Union and/or Domestic UK Law; and Domestic UK Law means any Data Protection Legislation and any other law that applies in the UK.
10.2. The parties acknowledge that for the purposes of the Data Protection Legislation, the Customer is the controller and the Supplier is the processor.
10.3. Without prejudice to the generality of Clause 10.1, the Customer will ensure that it has all necessary appropriate consents and notices in place to enable lawful transfer of the personal data to the Supplier for the duration and purposes of the Contract.
10.4. Without prejudice to the generality of Clause 10.1, the Supplier shall, in relation to any personal data processed in connection with the performance by the Supplier of its obligations under the Contract:
10.4.1. ensure that it has in place appropriate technical and organisational measures – reviewed and approved by the Customer – to protect against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected. Having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymising and encrypting personal data, ensuring confidentiality, integrity, availability, and resilience of its systems and services; ensuring that availability of and access to personal data can be restored in a timely manner after an incident, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it);
10.4.2. ensure that all personnel who have access to and/or process personal data are obliged to keep the personal data confidential; and
10.4.3. not transfer any personal data outside of the European Economic Area unless the prior written consent of the Customer has been obtained and the following conditions are fulfilled:
10.4.3.1. the Customer or the Supplier has provided appropriate safeguards in relation to the transfer;
10.4.3.2. the data subject (as defined in the Data Protection Legislation) has enforceable rights and effective legal remedies;
10.4.3.3. the Supplier complies with its obligations under the Data Protection Legislation by providing an adequate level of protection to any personal data that is transferred; and
10.4.3.4. the Supplier complies with reasonable instructions notified to it in advance by the Customer with respect to the processing of the personal data;
10.5. The Customer does not consent to the Supplier appointing any third-party processor of Personal Data under the Contract unless the Supplier confirms in writing the identity of the third-party processor. Also, that it has entered, or (as the case may be) will enter with the third-party processor into a written agreement incorporating terms which are substantially similar to those set out in this Clause 10 and which the Supplier confirms reflect and will continue to reflect the requirements of the Data Protection Legislation. As between the Customer and the Supplier, the Supplier shall remain fully liable for all acts or omissions of any third-party processor appointed by it pursuant to this Clause 10.
11.1. Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, affairs, customers, clients, or suppliers of the other party, except as permitted by Clause 11.2.
11.2. Each party may disclose the other party’s confidential information:
11.2.1. to its employees, officers, representatives, subcontractors, or advisers who need to know such information for the purposes of carrying out the party’s obligations under the Contract. Each party shall ensure that its employees, officers, representatives, subcontractors or advisers to whom it discloses the other party’s confidential information comply with this Clause 11; and
11.2.2. as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
11.2.3. Neither party shall use the other party’s confidential information for any purpose other than to perform its obligations under the Contract.
12. LIMITATION OF LIABILITY: THE CUSTOMER’S ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE.
12.1. The Supplier has obtained insurance cover in respect of its own legal liability for individual claims not exceeding £2 million per claim. The limits and exclusions in this clause reflect the insurance cover the Supplier has been able to arrange and the Customer is responsible for making its own arrangements for the insurance of any excess loss. For any vehicles which are to be stored at the Suppliers’ premises or outside will only be insured by the insuree (customer) as we will hold no interest.
12.2. Nothing in the Contract limits any liability which cannot legally be limited, including but not limited to, liability for:
12.2.1. death or personal injury caused by negligence;
12.2.2. fraud or fraudulent misrepresentation; and
12.2.3. breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).
12.3. Subject to Clause 12.2, the Supplier’s total liability to the Customer shall not exceed £2 million. The Supplier’s total liability includes liability in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract.
12.4. This Clause 12.4 sets out specific heads of excluded loss:
12.4.1. Subject to Clause 12.2, the types of loss listed in Clause 12.4.2 are wholly excluded by the parties.
12.4.2. The following types of loss are wholly excluded:
126.96.36.199. Loss of profits.
188.8.131.52. Loss of sales or business.
184.108.40.206. Loss of agreements or contracts.
220.127.116.11. Loss of anticipated savings.
18.104.22.168. Loss of use or corruption of software, data, or information.
22.214.171.124. Loss of or damage to goodwill.
126.96.36.199. Indirect or consequential loss.
12.5. The Supplier has given commitments as to compliance of the Goods and Services with relevant specifications in Clause 4 and Clause 6. In view of these commitments, the terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3, 4, and 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from this agreement.
12.6. Unless the Customer notifies the Supplier that it intends to make a claim in respect of an event within the notice period, the Supplier shall have no liability for that event. The notice period for an event shall start on the day on which the Customer became, or ought reasonably to have become, aware of having grounds to make a claim in respect of the event and shall expire 3 months from that date. The notice must be in writing and must identify the event and the grounds for the claim in reasonable detail.
12.7. This Clause 12 shall survive termination of the Contract.
13.1. without affecting any other right or remedy available to it, either party may terminate the Contract with immediate effect by giving written notice to the other party if:
13.1.1. the other party takes any step or action in connection with its entering administration, provisional liquidation, or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business;
13.1.2. the other party suspends, or threatens to suspend, or ceases, or threatens to cease to carry on all or a substantial part of its business; or
13.1.3. the other party’s financial position deteriorates to such an extent that in the terminating party’s opinion the other party’s capability to adequately fill its obligations under the Contract has been placed in jeopardy.
13.2. Without affecting any other right or remedy available to it, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if:
13.2.1. the Customer fails to pay any amount due under the Contract on the due date for payment; or
13.2.2. there is a change of control of the Customer.
13.3. Without affecting any other right or remedy available to it, the Supplier may suspend the supply of Services or all further deliveries of Goods under the Contract or any other contract between the Customer and the Supplier. If the Customer fails to pay any amount due under the Contract on the due date for payment, the Customer becomes subject to any of the events listed in Clause 13.1.1 or, if the Supplier reasonably believes that the Customer is about to become subject to any of them.
14. CONSEQUENCES OF TERMINATION
14.1. On termination of the Contract:
14.1.1. the Customer shall immediately pay to the Supplier all of the Supplier’s outstanding unpaid invoices and interest and, in respect of Services and Goods supplied but for which no invoice has been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt;
14.1.2. the Customer shall return all of the Supplier Materials and any Deliverables or Goods which have not been fully paid for. If the Customer fails to do so, then the Supplier may enter the Customer’s premises and take possession of them. Until they have been returned, the Customer shall be solely responsible for their safe keeping and will not use them for any purpose not connected with this Contract.
14.1.3. Termination or expiry of the Contract shall not affect any rights, remedies, obligations and liabilities of the parties that have accrued up to the date of termination or expiry, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry.
14.2. Any provision of the Contract that expressly or by implication is intended to have effect after termination or expiry shall continue in full force and effect.
15. FORCE MAJEURE Neither party shall be in breach of the Contract nor liable for delay in performing or failure to perform any of its obligations under the Contract, if such delay or failure result from events, circumstances, or causes beyond its reasonable control (a Force Majeure Event).
16.1. Assignment and other dealings.
16.1.1. The Supplier may at any time assign, mortgage, charge, subcontract, delegate, declare a trust over, or deal in any other manner with any or all of its rights and obligations under the Contract.
16.1.2. The Customer shall not assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over, or deal in any other manner with any of its rights and obligations under the Contract without the prior written consent of the Supplier.
16.2.1. Any notice given to a party under or in connection with this agreement shall be in writing and shall be:
188.8.131.52. delivered by hand or by pre-paid 1st-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or
184.108.40.206. sent by email to the address specified in Quote and Order Confirmation.
16.2.2. Any notice shall be deemed to have been received:
220.127.116.11. if delivered by hand, on signature of a delivery receipt or at the time the notice is left at the proper address; and
18.104.22.168. if sent by pre-paid 1st-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or at the time recorded by the delivery service; and
22.214.171.124. if sent by email, at the time of transmission, or, if this time falls outside business hours in the place of receipt, when business hours resume. In this Clause 126.96.36.199, business hours mean 9.00am to 5.00pm Monday to Friday on a day that is not a public holiday in the place of receipt.
188.8.131.52. This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.
16.3. Severance. If any provision or part-provision of the Contract is, or becomes invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
16.4. Waiver. A waiver of any right or remedy under the Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy. A failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall not constitute a waiver of that or any other right or remedy; nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under the Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.
16.5. No partnership or agency. Nothing in the Contract is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, constitute either party the agent of the other, or authorise either party to make or enter into any commitments for or on behalf of the other party.
16.6. Entire agreement.
16.6.1. The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations, and understandings between them, whether written or oral, relating to its subject matter.
16.6.2. Each party acknowledges that in entering into the Contract it does not rely on, and shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misrepresentation based on any statement in the Contract.
16.7. Third party rights.
16.7.1. Unless it expressly states otherwise, the Contract does not give rise to any rights under the Contract (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
16.8. Variation. Except as set out in these Conditions, no variation of the Contract shall be effective unless it is agreed in writing and signed by the parties (or their authorised representatives).
16.9. Governing law. The Contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
16.10. Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.
17.1 The supplier will undertake surveys for customers to consider the customers’ requirements, the design of Goods to be ordered how best to site and install Goods and to provide a quotation.
17.2 The customer shall at all times be responsible for the health and safety of the suppliers’ representatives whilst they are on the premises of the customer.
17.3 If the customer commissions their own survey then the customer shall be responsible to the supplier for any additional costs incurred should the measurements in the goods specifications be incorrect or should they have failed to notice a complication which will prevent, delay, or complicate production of the goods and/ or installation.
18. INSTALLATION OF GOODS
18.1 Any delays should be promptly informed
18.2 The customer shall have agreed in advance with the supplier the location for the installation of all goods including each individual item and this shall be set out in the order. Where possible the customer shall provide in advance a full plan clearly showing where goods are to be installed, door numbers or clear written instruction as to the location where goods are to be installed, if the supplier is delayed for the customers uncertainty as to where goods are to be installed then the supplier shall be entitled to charge the customer for its time pursuant to clause 11.2.
18.3 The customers shall be responsible for ensuring that the area agreed for installation of the goods shall be easily accessible by the supplier. The customer shall ensure that all surfaces are prepared prior to the suppliers arrival and, where appropriate, electricity supplies are disconnected. Should the supplier be delayed because the area for installation of goods is not accessible or not properly prepared then it shall reserve the right to charge the customer for time wasted.
18.4 Where goods are to be installed externally by the supplier then installation will be dependent on weather conditions. if the weather conditions are not suitable or safe for installation to take place on an agreed date then the supplier may have to reschedule at short notice. The supplier shall have no liability for such delay which is outside of its reasonable control.
18.5 If the customer requires the supplier to remove graphics and/ or wraps installed by a third party then the supplier shall not be responsible for any damage to the vehicle(s) caused by such removal. The supplier shall be entitled to charge for the removal of graphics and / or vinyl installed by a third party as appropriate based on the amount of time spent dealing with the same.
18.6 The customer acknowledges that the appearance of the goods installed on walls or other surfaces is subject to the quality of the surface to which they are being applied. The supplier shall not be responsible for ensuring surfaces are in a good general state of repair, straight, smooth, and well painted.
18.7 Where hand- painted signs and/ or wall art is included in the order the customer acknowledges that the resulting goods have been prepared by hand, no two letters will be identical and the finished product will not necessarily be symmetrical or as perfect as goods produced by machine/ printer.
Installation of vehicle wraps/ graphics
18.8 Where the customer requires the supplier to install vehicle graphics and/ or wraps then the customer shall deliver the vehicle(s) to the supplier in a clean, washed state. A fee of £25.00+vat will be payable if we need to spend extra time allocation washing prior to installation
18.9 The customer shall ensure that on delivery to the supplier the vehicles are in good general state or repair, clean, unpolished or unwaxed. the customer will notify the supplier if there has been any bodywork completed, any window tinting, or modifications taken place prior to us receiving the vehicle.
18.10 If any coatings are applied to vehicles, then the supplier will not be responsible for any failings of materials as coatings such as waxes or ceramics prevent vinyl from adhering.
18.11 If on delivery of a vehicle it becomes apparent to the supplier that the customer has not provided the correct vehicle details then the customer will be required to pay for the goods manufactured and will be required to place a new order for graphics/ wraps to be manufactured for the correct vehicles.
18.12 It is the Customers responsibility to check and confirm correct vehicle make/ model/ year and colour when placing an order. It is also the responsibility that all visual designs/ example templates will show the correct vehicle. Failure to do so will result in the customer having to have graphics re-made.
18.13 The supplier will not be subject to batch differences in materials used. As we use various manufacturers of materials upon placing an order there may be a batch difference in material of choice or supplier. This may result is slight colour differences on orders when using the same printing proles. The supplier cannot guarantee a true 100% match.
18.14 Installation of window vinyl / graphics. The customer shall be responsible for ensuring that windows on which vinyl and / or graphics are to be installed are cleaned prior to the supplier arriving on site.
18.15 The supplier reserves the right to charge for time spent and products used to clean windows which have not been cleaned prior to the supplier arriving on site. 18.16 The supplier reserves the right to charge for time spent cleaning. The supplier may need to arrange a further date to return to install and the customer will be subject to further charges.
18.17 As WSG print used sublimation dye and also solvent ink-based printing processes our printing in solvent runs on CMYK, all designs to be sent to us will be transferred over to CMYK codes and all font outlined. It is the responsibility for the customer to check all les prior to sending us them as we will not be held responsible for any colour differences due to the codes provided. When printing Navy or grey, depending on materials of choice to be used there may be a colour discrepancy. Customers can ask for a small fee to see an example print out of the product prior to full production. If the supplier is creating a design for the customer, it is the customers responsibilities to check all codes, spellings, and all information associated. Any reprints ordered will be subject to charges by the customer.
18.18 On ordering graphics we will endeavour to use the same print process, proles material choice, however, due to suppliers and products changing and batches we cannot guarantee that all orders will be completed on the same stock. The supplier takes no responsibility as this is out of our control.
18.19 Our terms and conditions were completed on 01/05/2019 and will be subject to change, any amendments will be listed below and dated accordingly
Deposit section (Amended (06/05/21)).
As we do not hold credit accounts with companies, we do request 50% deposit available to commence production. (ordering, producing, purchasing/renting equipment, legal fees, admin fees, planning permission, general admin, with the remaining balance to be paid on completion of the work/service, etc.)